At least 15,000 customers were enjoying power illegally at Kwabenya in the Greater Accra Region, the managing director of the Electricity Company of Ghana (ECG), Samuel Mahama has said.
This is coming on the back of ECG’s ongoing “Know Your Customer Drive”, carried out in Kwabenya, which is currently underway in the Adenta Municipality.
Speaking to Kwaku Nhyira-Addo on the Asaase Breakfast Show on Wednesday (19 April), Mahama said ECG needs the collaboration of the citizen to succeed.
“We carried out “Know Your Customer Drive” in Kwabenya, and we found out that we had over 15,000 customers that we didn’t know,” he said.
Mahama added “We are now in Adenta and counting. We are tagging everybody with a unique QR code, …we want it to be coded so we can have a tailor-made service for you.”
The Electricity Company of Ghana (ECG) has commended some firms including Dzata Cement, Accra Brewery Limited and Junction Mall for taking steps to clear arrears owed it.
Others are, the Ghana Maritime Academy, Cosmos Sea Food Company Limited and the Ghana Ports and Harbour Authority.
Speaking after week two of the month-long nationwide exercise, Laila Abubakari, the external communications manager of the ECG, said “the firms have lived up to expectation”.
ECG began a nationwide revenue mobilisation exercise on Monday (20 March) to recover payment for all unpaid customer bills. The money owed amounts to over GHC5.7 billion.
Update on the ongoing nationwide revenue mobilization exercise, which started on March 20 and will end on April 20, 2023.— Electricity Company of Ghana Ltd (@ECGghOfficial) April 6, 2023
Help ECG serve you better pic.twitter.com/4tYPt6w1kG
Stop calling me
Meanwhile, the managing director of the ECG has served notice to defaulting customers and organisations that it will soon start naming and shaming to further its revenue mobilisation drive.
Appearing on the Asaase Breakfast Show on Wednesday (22 March), Samuel Mahama, said people calling to intervene on behalf of defaulters should desist.
He said “the phone calls should stop because, at the end of the day, you have to do the right thing. Let’s not politicise this.
“As for the calls, they keep coming because we have realised that we are so quick to point out when it comes to state agencies that haven’t paid.
“So, next week if they don’t pick up the slack, we are going to do that name and shame for the people of Ghana to see who the major culprits are.”